‘Page Not Found’? Live Nation struggles to keep up with demand for $25 Concert Week

Live Nation is running a promotion from now through May 14 for $25 tickets to more than 5000 shows in 2024.

Tickets include artists such as Niall Horan, Peso Pluma, 21 Savage, Janet Jackson, Dan + Shay and Dierks Bentley.

When the sale started at 10 a.m. Eastern time and 7 a.m. Pacific time, many excited customers were met with screens that said, “Page Not Found” or “Error 503 first byte timeout.”

People took to X, formerly known as Twitter, to express their disappointment in the site, which has faced similar issues when selling concert tickets for Taylor Swift’s The Eras Tour.

“Can’t believe ticketmaster and live nation really thought they could handle having so many people buying tickets for so many artists when they cant even handle a single artist,” @justaliltastrry wrote on X.

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“I've been on Ticketmaster since 10am for the $25 Live Nation sale - the website crashed for 30 minutes straight, then put me in the slowest queue of all time,” @AllieKay_5 wrote on X. “You're seriously telling me they can have a monopoly over the entire concert industry and still not use servers that work.”

"@LiveNation’s #ConcertWeek is so broken," @yarrhanna posted on X with screenshots of her technical issues. “Years of doing this, and this is the first time I’ve been met with so many bugs.”

It seems like the issue was ongoing for many customers trying to purchase tickets. When they got through – about an hour later – most of the $25 tickets for their preferred artist were sold out.

@LiveNation’s $25 tickets for concert week is such a scam,” @BillyW_91 wrote on X. “I waited in queue for over an hour just to find regular price, resale, and platinum tickets.”

The Live Nation Concert Week deals should be visible for participating events. After selecting the show, look for the ticket type labeled “Concert Week Promotion,” add it to cart and checkout.

Lots of fans were not surprised by the issues from Live Nation.

“Live Nation crashing constantly when trying to get 25 dollar tickets,” @OmgHeWent2Jared posted on X with a gif that said “*pretends to be shocked*.”

Live Nation had not said why these issues arose as of Wednesday morning.

Reach the reporter at dina.kaur@arizonarepublic.com. Follow @dina_kaur on X, formerly known as Twitter.

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